T1944W-UK.PC   Market Launch - Mercedes-AMG A45

  • Authentically convey the fascination with the AMG brand products in customer contact
  • List the innovations of the Mercedes-AMG A 45 and describe their functions
  • Match the 7 performance components to the individual model variants
  • Operate the AMG-specific systems and explain their operation
  • Describe the overall function of the relevant vehicle systems
  • Name current information on maintenance, repair and diagnostics
  • Distinguish between special features specific to the vehicle and malfunctions in complaint cases
  • Successfully use vehicle-specific expert knowledge and back up their position when speaking with customers about advantages and benefits

Course Contents:

  • AMG-specific walk around the vehicle
  • What is the difference between the entry-level Performance model and the Performance model of the Mercedes-AMG A-Class?
  • Definition of the 7 performance components
  • AMG engines
  • AMG transmissions
  • AMG suspension systems
  • Drive system concepts
  • AMG braking system
  • AMG exhaust systems
  • AMG DYNAMIC SELECT
  • Tips and tricks for operating the vehicle systems
  • Current information on maintenance, repair and diagnostics
  • Overview of current repair and diagnostics scopes
  • Function of individual systems and cross-system overall function

Designed for:

Systems Technician and Service Advisor / STM

Special Instructions

Information for accessing the Virtual Classroom and the times of the session is found in the course syllabus.
Sessions are offered with both AM and PM start times.

Venue In Retailer

Delegates 12

Duration 1 X 1hr Sessions

Costs and Cancellation Fee: ?120 Cancellation Fee: ?240

Course requirements:

Additional Information

All participants must have their own D5 user details. The user account must be functioning and include access to GTLS and WIS as a minimum requirement.

We do not have generic user ID's

 


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