As a Customer Experience Specialist Apprentice, focusing on the after-sales environment, you will develop first-class customer service skills. You will learn to understand customer and business needs, critically evaluate service levels and implement changes to enhance the customer journey. You will acquire the skills to deal with challenging situations, develop plans to drive brand loyalty and retention whilst exceeding customer expectations and provide the Mercedes‑Benz luxury experience.
The role of a Retail Parts Advisor Apprentice is a diverse and exciting role where you will interact with internal and external stakeholders on a daily basis. You'll be working both behind the scenes receiving deliveries and managing stock levels as well as representing the brand as a main point of contact for our retail customers. You will develop skills in merchandising, forecasting, and analysing purchasing habits whilst maintaining and driving Mercedes‑Benz business standards.
The role of a Retail Parts Advisor Apprentice is a diverse and exciting role where you will interact with internal and external stakeholders on a daily basis. You'll be working both behind the scenes receiving deliveries and managing stock levels as well as representing the brand as a main point of contact for our retail customers. You will develop skills in merchandising, forecasting, and analysing purchasing habits whilst maintaining and driving Mercedes‑Benz business standards.
As a Customer Experience Specialist Apprentice, focusing on the after-sales environment, you will develop first-class customer service skills. You will learn to understand customer and business needs, critically evaluate service levels and implement changes to enhance the customer journey. You will acquire the skills to deal with challenging situations, develop plans to drive brand loyalty and retention whilst exceeding customer expectations and provide the Mercedes‑Benz luxury experience.
The role of a Retail Parts Advisor Apprentice is a diverse and exciting role where you will interact with internal and external stakeholders on a daily basis. You'll be working both behind the scenes receiving deliveries and managing stock levels as well as representing the brand as a main point of contact for our retail customers. You will develop skills in merchandising, forecasting, and analysing purchasing habits whilst maintaining and driving Mercedes‑Benz business standards.
The role of a Retail Parts Advisor Apprentice is a diverse and exciting role where you will interact with internal and external stakeholders on a daily basis. You'll be working both behind the scenes receiving deliveries and managing stock levels as well as representing the brand as a main point of contact for our retail customers. You will develop skills in merchandising, forecasting, and analysing purchasing habits whilst maintaining and driving Mercedes‑Benz business standards.